AI and business-process automation
Choosing a useful application starts with the work that needs to improve: its steps, exceptions, data and human oversight.
These animated explanations develop the subjects in Ricardo’s articles: controlled automation, dependable integrations and evidence in a software audit. Each film includes its source article, transcript and technical references.
1:38See how AI can help process a fictional email using fixed rules, controlled actions, human review and a trial that measures the whole business process.
Source articleAI automation
1:52An illustrative CRM request shows how an API integration handles repeated messages, invalid fields and a timeout whose outcome has not yet been established.
Source articleAPI integration for connected business systems
2:00An illustrative recovery question separates missing evidence from a demonstrated defect. Make scope, impact, follow-up action and verification clear in an audit.
Source articleSoftware audit