Make software work together and information reliably available to your organisation.
Discuss your challengeThe same data is entered into several systems, updates lag behind or dashboards use inconsistent definitions. An integration is useful when it is clear which system is the source of truth and what information the other systems need.
A map of sources and data flows, with a choice of the first integration. I define what data is exchanged, how failures become visible and what should happen during an outage.
FIND YOUR STARTING POINT
Start with the transfer between existing systems and the steps that follow. Data integration can make that information usable for analysis; business process automation connects the integration to everyday work.
Let applications exchange information reliably through an API integration.
Explore this serviceConnect software so information does not have to be entered repeatedly.
Explore this serviceConnect your CRM to the systems where customer information is created and used.
Explore this serviceDesign and improve n8n workflows around your business processes.
Explore this serviceAlign definitions, sources and the information needed for your review meetings. An operational dashboard can show everyday details; API integrations can supply the required data from existing systems.
Bring scattered data together with clear definitions and quality checks.
Explore this serviceAgree on business questions, calculations and the sources behind your figures.
Explore this serviceConnect management figures to comparable periods, discussion and clear follow-up.
Explore this serviceConnect a language model to your application or relevant business sources, with appropriate permissions and controlled output. Chatting with business documents can be an initial use case; if bounded follow-up actions are also needed, an AI agent can form part of the same solution.
Build a RAG system that adds relevant business information to AI answers.
Explore this serviceIntegrate OpenAI into your application with controlled inputs, outputs and costs.
Explore this serviceAdd language models to software with attention to quality and maintainability.
Explore this serviceExplore these selected explanations alongside the service guides. Each video links back to its source article, transcript and relevant project tools.
1:52An illustrative CRM request shows how an API integration handles repeated messages, invalid fields and a timeout whose outcome has not yet been established.
Source articleAPI integration for connected business systems
2:00Follow customer details, work status and invoice data through three fictional systems. See why each integration field needs an agreed source and direction.
Source articleSoftware integrations for connected business applications
1:58An illustrative CRM example explains stable source references. See why matching rules, shared email addresses and human review matter when linking customer records.
Source articleCRM integration with accounting and business systemsIdentify the source of truth, the meaning of data and the direction and frequency of exchange.
Test normal processing as well as missing, duplicate or changed data and temporarily unavailable systems.
Make failures visible and document who intervenes and how processing can safely resume.
At TBB Express, Ricardo modernised carrier integrations from SOAP to REST for FedEx, UPS and DHL. Asynchronous processing and API documentation were also part of his work on the logistics platform.
Project experience of Ricardo van der Spoel through Van der Spoel Development.
Choose one task from the services above. Describe the current process, the available information and the person who can approve the result. Then compare the requirements and acceptance checks on the relevant service page. The original documentation below helps you investigate the technical choices.
Create your project briefBasis for explicit request and response contracts.
Meaning of methods, status codes and idempotency.
Considerations for access to CRM objects and fields.
Platform example of change tracking and synchronization state.
