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AI automation: from email to a controlled action
See how AI can help process a fictional email using fixed rules, controlled actions, human review and a trial that measures the whole business process.
Software, AI and automation explained
See how a process, application or integration can work. Short animations with narration, captions, a transcript and the source article.
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1:38AI automation: from email to a controlled action
See how AI can help process a fictional email using fixed rules, controlled actions, human review and a trial that measures the whole business process.
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1:44An n8n workflow: what happens when a step fails?
Follow a fictional registration through an n8n workflow and see why visible failures, stable references and controlled recovery matter to daily operation.
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1:52Business process automation: start with the handover
Use a fictional service request to see how teams can automate handovers with clear information, meaningful states, accountable owners and exception paths.
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1:49Administrative automation without duplicate processing
See how a fictional invoice moves through checks and exceptions, keeping missing information and repeated inputs from passing into another system unnoticed.
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Start with process rules, AI agents, reliable integrations or your website.
1:51Process automation: when are fixed rules enough?
Use a fictional purchase request to learn when fixed workflow rules are sufficient and how to check clear states, repeated requests and exception paths.
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1:45Building an AI agent: what may it actually do?
Follow a fictional project assistant as it gathers information and prepares a proposal, with restricted tools, explicit permissions and a clear stopping point.
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1:52API integration: one repeated message must not create two orders
An illustrative CRM request shows how an API integration handles repeated messages, invalid fields and a timeout whose outcome has not yet been established.
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1:47Website subscription: what is included for €350 a month?
Explore OXIAE’s website subscription: €350 a month excluding VAT, with hosting, maintenance, SEO and weekly articles, an informative video and a useful tool.
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1:51AI sales agents: fact, unknown or suggestion?
Use a fictional sales enquiry to see how an AI agent separates facts, unknown information and suggested next steps while a salesperson retains the decision.
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1:51Customer service agents: sent does not mean handed over
Follow a fictional support question from intake to human acceptance and see why a ticket, queue placement and an accepted case are different states.
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1:46Website chatbots: a source link is not enough
See how a fictional course enquiry reveals whether a website chatbot uses relevant source pages, preserves conditions and recognises missing information.
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1:50Chat with documents: what does the source really support?
Examine a fictional answer about business documents and learn to check passages, conditions, missing information and conflicting versions separately.
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1:51RAG explained: retrieval and answers need separate checks
Use a fictional procedure question to trace a RAG failure to missing sources, missed passages, incorrect use of context or access controls before answering.
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1:52AI knowledge bases: who keeps the information current?
Follow a fictional work instruction through its lifecycle and see how source owners, versions, access permissions and deletion keep an AI knowledge base manageable.
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1:55Private AI: follow the complete data journey
Use a fictional assistant to examine where business information is processed and retained, from documents and model input to search indexes, logs and backups.
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1:57ChatGPT for business: turn individual prompts into a team practice
Make ChatGPT useful for your team with shared tasks, permitted information and review. An illustrative example shows how to organise a practical team trial.
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1:55Choosing a language model: compare the completed task
Compare language models on the same maintenance reports. Assess output format, source accuracy, total waiting time and review effort before choosing a model.
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1:59OpenAI integration: validate more than the output format
See how model output becomes controlled application input. An illustrative report explains field validation, content checks, error handling and permissions.
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2:00Connecting software: assign one source for each field
Follow customer details, work status and invoice data through three fictional systems. See why each integration field needs an agreed source and direction.
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1:58CRM integration: an email address is not a stable identity
An illustrative CRM example explains stable source references. See why matching rules, shared email addresses and human review matter when linking customer records.
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1:56Custom software: first examine what an existing product can do
An illustrative workflow compares configuration, integration and custom development. Identify the constraint that needs your own software and plan its maintenance.
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2:00Building an MVP: decide what the first version should teach you
An illustrative quotation tool shows how an MVP examines one assumption. Separate a working product, independent task completion and evidence of willingness to pay.
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1:51A dashboard: connect the overview to its source records
An illustrative worklist shows how a dashboard leads back to source records. Check definitions, filters, freshness and the difference between zero and missing data.
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2:01Management dashboards: turn an exception into an informed decision
An illustrative management meeting shows how to investigate an exception. Compare equivalent periods and give follow-up work an owner and a review date.
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1:54AI strategy: give each idea the right next evidence step
Three fictional AI ideas receive different next steps. See how sources, ownership and dependencies create an actionable sequence without invented ROI claims.
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2:00Software audits: connect evidence, impact and verification
An illustrative recovery question separates missing evidence from a demonstrated defect. Make scope, impact, follow-up action and verification clear in an audit.
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