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Request dashboard

Every call in one request dashboard

Every call and request with status, notes and follow-up in one place

Bring every phone call and every request together in one request dashboard. See at a glance what is new, what is in progress and what you have already followed up, with status, notes and a callback task per request. So you keep the overview and nothing falls through the cracks.

Everything in one place Status and follow-up Notes per request
Requests This week

Requests this week

7 of which 3 still to follow up

Kitchen leak

Missed call

New

Gutter quote

AI call

In progress

Boiler service

Forwarded

Followed up

Urgent blockage

Missed call

New

Every request keeps a status until it is followed up and closed.

Illustrative example, not real data

How the request dashboard works

From an incoming request to followed up and closed, in four steps.

01

Requests come in

Every call, missed call and AI summary lands automatically in your request dashboard.

02

You see the status

Every request gets a status, so you see at a glance what still needs to happen.

03

You follow up with a note

Call back, record a note and line up a next step, straight from the dashboard.

04

Nothing is left waiting

Open requests stay visible until they are done, so you never forget one.

A grip on all your requests

From arrival to follow-up, with status, notes and source per request in one place.

Everything in one place

Calls, missed calls and requests come together in one overview, without scattered lists.

Status per request

Give every request a status: new, in progress or followed up, so you know where you stand.

Notes and history

Record per request what was discussed and see the full history of the contact.

Call back and follow up

Call back from the dashboard and line up next steps, so nothing is left waiting.

Source per request

See where a request comes from, from a missed call to an AI call or a campaign.

Overview and numbers

How many requests come in, and how many do you follow up? You see it in clear numbers.

Who is this for?

For business owners and teams who want a grip on their requests and never want to miss a follow-up.

This is for you if…

  • You’re losing track between calls, emails and sticky notes.
  • You want to see the status per request and who does what.
  • You want to keep notes and appointments with the request, in one place.
  • You want open requests never to be forgotten.
  • You want to know how many requests you follow up and close.

Works for local businesses

A request dashboard fits service businesses with lots of separate calls and requests. For example:

PaintersPlumbersElectriciansBuildersDentistsClinicsLawyersGarages

… and many more local businesses.

Frequently asked questions

Everything you want to know about the request dashboard with OXIAE Calls.

What is in the request dashboard?

Every call, missed call and AI summary comes together in the request dashboard, with caller, source, status and room for notes.

Can I keep a status and note per request?

Yes. You give every request a status, such as new, in progress or followed up, and record notes and appointments, so the full history sits in one place.

Can I call back from the dashboard?

Yes. You call back and line up next steps straight from the dashboard, with all of the request’s details close at hand.

Can I see where a request comes from?

Yes. Per request you see the source, whether it comes from a missed call, an AI call or a campaign, so you know what works.

Does it work with my telephony?

Yes. The request dashboard is part of OXIAE Calls. Your business number, call forwarding, missed-call capture and AI answering fill the dashboard automatically.

Ready for a grip on your requests?

Book a demo or start free. We’ll show you how every call and request comes together in one dashboard with status and follow-up.