AI starts with the people using it. Choose applications that fit your department and organisation.
Discuss your challengeThere are several ideas for AI but no shared priority yet. Start with an everyday departmental challenge: assessing enquiries, finding information or reducing manual work. Let the employees involved help define what would be useful.
A chosen task, the users involved and agreements on how to assess a first use case. This gives your team a concrete basis for testing a use case and identifying the support it needs.
Make AI useful for the people and processes in your organisation.
Explore this serviceProcess administrative information with less retyping and better checks.
Explore this serviceGive sales more time for conversations by supporting preparation and administration.
Explore this serviceGive employees one entry point to the information they are allowed to use.
Explore this serviceImprove customer service with focused automation and AI assistance.
Explore this serviceHelp your team use ChatGPT purposefully for everyday business tasks.
Explore this serviceExplore these selected explanations alongside the service guides. Each video links back to its source article, transcript and relevant project tools.
1:57Make ChatGPT useful for your team with shared tasks, permitted information and review. An illustrative example shows how to organise a practical team trial.
Source articleChatGPT for business: setup, working practices and adoption
1:51Use a fictional sales enquiry to see how an AI agent separates facts, unknown information and suggested next steps while a salesperson retains the decision.
Source articleAI sales agent
1:49See how a fictional invoice moves through checks and exceptions, keeping missing information and repeated inputs from passing into another system unnoticed.
Source articleAdministrative automationChoose one task with the department and describe what employees should be able to do after the improvement.
Have people who know the work assess the use case, including exceptions and practicality.
Document responsibilities, usage boundaries and feedback so the use case can become part of everyday work.
The Eleads case describes how intake, qualification, matching and financial processing were connected in one platform. Ricardo translated operational rules and different user roles into concrete software behaviour.
Project experience of Ricardo van der Spoel through Van der Spoel Development.
Choose one task from the services above. Describe the current process, the available information and the person who can approve the result. Then compare the requirements and acceptance checks on the relevant service page. The original documentation below helps you investigate the technical choices.
Create your project briefFramework for impacts, stakeholders and assessment.
Guidance for ownership and assessing use.
Official explanation of workspace, execution and permissions.
Basis for bounded CRM and communication actions.
